Global insurtech company Bolttech has announced its entry into the Kenyan market through a strategic partnership with LOOP, the digital banking service by NCBA Bank. The collaboration marks Bolttech’s continued expansion in Africa, bringing its embedded device protection and insurance solutions to one of the continent’s fastest-growing digital economies.
The partnership will see the launch of LOOP Flex Device Financing (LOOP Flex) this October, a programme designed to make it easier and more affordable for Kenyans to own and protect the devices they rely on daily.
By integrating Bolttech’s embedded protection services, LOOP Flex combines flexible financing options with comprehensive coverage, including theft, accidental and liquid damage, mechanical breakdown, and extended warranty. All repairs will be handled at certified service centres using genuine parts.
Kenya has become a hub for digital innovation in Africa, with services such as mobile money and online banking transforming financial access. The introduction of LOOP Flex highlights the growing appetite for products that merge affordability with security, particularly in the face of rising smartphone adoption and reliance on digital platforms for work, commerce and communication.
“Kenya is one of Africa’s most dynamic digital economies, and we are proud to enter the market alongside LOOP, a trusted and innovative local partner,” said Stephan Tan, CEO EMEA and Group Chief Investment Officer at Bolttech. “Together, we are embedding protection into the device ownership journey, enabling more people to afford and safeguard the technology they rely on every day.”
Eric Muriuki, CEO of LOOP DFS, described the partnership as a milestone for Kenya’s financial services sector. “We are delighted to welcome Bolttech to Kenya and to partner with a global leader in embedded protection. This partnership enables us to make high-quality devices more affordable while giving our customers the peace of mind that comes with comprehensive protection,” he said. “It’s another step towards delivering innovative, accessible and digitally driven financial solutions that empower our customers to live and work with confidence.”
The LOOP Flex device financing comes at a time when many Kenyans face challenges in acquiring and maintaining essential digital devices. By offering flexible financing options with built-in protection, LOOP and Bolttech aim to bridge a critical gap ensuring that technology remains accessible while mitigating the financial burden of unexpected repair or replacement costs.
Bolttech’s entry into Kenya is part of its broader strategy to grow across emerging markets where demand for affordable protection products is on the rise. Africa, with its young, tech-savvy population, represents a significant opportunity for insurtech companies seeking to integrate insurance into everyday digital experiences.
Embedded protection could play a key role in boosting insurance penetration in Africa, which remains below the global average. By partnering with established digital banking services like LOOP, insurtech firms such as Bolttech can leverage existing customer bases while expanding access to financial protection solutions.
According to the Communications Authority of Kenya, mobile phone penetration in the country reached 145% as of June 2025, with smartphones accounting for the majority of new connections. At the same time, demand for affordable device financing has grown as consumers seek ways to keep up with rapid technological advancements without straining household budgets.
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